How do I become a customer?
Fill out and print our customer application form and either bring it in person to our showroom or fax it to us on (02) 9699 9577. Once your application is received, one of our friendly staff members will get in touch with you.

What are your payment terms?
All new customers start on COD, this means goods must be paid for when you receive them. After 6 months of trading with us you may wish to apply for a 30 day credit account, click here to download our credit application.
Please note: applications may take up to 2 weeks to process.

Do you have a minimum order ?
The minimum order requirement is AUD $300 and you may choose to mix your order across our product range.

How do I place an order?
We always like new customers to visit our showroom to meet our staff and get a feel for our product range. After that, if you wish to order by phone, fax or e-mail, you can use our online catalogue (coming in January 2004 ) to locate the item numbers and names of the products.

How do I pay for my goods?
1: Cash - payment can be made in person to one of our sales staff.
2: Cheque - please make cheques payable to Liberty Distributors.
3: Credit Card / Eftpos - In person or you can fax through an authorisation form.
    We accept:
4: Direct Deposit - payments can be deposited into our National Australia Bank     account. Please contact us for our bank details.

Please note: our prices are FOB (Freight on Board). We do not include delivery price into our products, ensuring that all customers get a fair price regardless of their location.

Can I pick up my order?
Yes, our warehouse is located behind our showroom and arrangements can be made to pick up orders within business hours. Small orders can usually be picked up on the same day (cash & carry) depending on how busy we are. Its always best to phone ahead to confirm a pick up time.

How can I get my order delivered?
We can organise delivery for you through one of our freight companies. We currently use TNT, Toll Express, Toll Ipec & Capitol, depending on which one is the appropriate for a particular job. The cost of freight is added to your invoice.

How will I know when new products arrive?
We always keep our customers up to date with new & exciting products, via fax broadcasts and email distribution lists. Please let our staff know if you would like to be included on our lists (customers only).